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Accessing Health services

If you need an NHS service, try to do it online first. For example, instead of going to A&E, you could try NHS 111 online first. You should still go to hospital in a serious or life-threatening emergency, or if you feel very unwell.

The NHS website is here to help you take control of your health and wellbeing with advice and information on self-care, conditions, treatments and medicines.

You can contact your GP surgery by phone or online. You may be offered an appointment by phone or video call with a GP or practice nurse. You can order your repeat medication without needing to go to a GP surgery or pharmacy using the NHS App or GP online services. You can collect a prescription yourself, or ask a friend, relative or volunteer to collect it for you. You could also speak to your pharmacy about delivering your medicine to your home.